FAQs
Blake Lively founded Betty Buzz with a simple idea - that what we drink should be held to the same standards as what we eat. Our commitment to making beverages that are unequivocally real, uncomplicated and delicious means we take the time to source high quality ingredients so you can feel as good as each sip tastes.
Each product’s ingredients and nutritional facts can be found on the product page by clicking the "See all ingredients" link
Yes, all Betty Buzz products are gluten free.
No, Betty Buzz contains no caffeine.
No, Betty Buzz products contain no alcohol. Check out Betty Booze for our line of sparkling cocktails.
Our Meyer Lemon Club Soda contains no added sugar. But our other products contain sugar, as they are sweetened with real juice, agave or naturally sourced cane sugar. See product ingredients and nutrition facts can be found on the product page by clicking the "See all ingredients" link.
Yes, Betty Buzz is certified Kosher.
No, Betty Buzz contains no sulfites.
Betty Buzz is suitable for vegans.
Our products don’t contain any common allergens like milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat and soybeans.
Bottles
Our Tonic Water, Ginger Beer, Sparkling Lemon Lime and Meyer Lemon Club Soda Bottles have an 18 month shelf life. Grapefruit is 12 months due to the high percentage of real grapefruit juice we use.
Cans
Our Sparkling Lemon Lime, Meyer Lemon Club and Grapefruit Soda Cans have a 12 month shelf life.
We do recommend refrigerating Betty Buzz for the best experience. That said, you can store our sparkling waters at ambient temperatures (below 80ºF)—but we recommend that you consume them after they have been chilled.
All Betty Buzz products are fully pasteurized to comply with food/beverage safety regulations.
You can buy on Amazon, on our website, or at a store near you.
Due to the fact that our orders process quickly, we are unable to cancel or make any changes to your order once it has been placed.
Betty Buzz is only sold in the U.S., Canada, Europe, and the U.K. right now. But we will likely continue to expand internationally soon.
Yes, sediment is normal and safe. It’s a natural occurrence in liquids that contain real juice and natural ingredients. If sediment has settled, gently tilt the bottle upside down until the liquid color and consistency is uniform again.
Quality is our #1 Goal. Please let us know more about your experience and someone from our team will get back to you as soon as possible.
Please fill out our Contact form to submit any PR or sponsorship inquiries.
You can log in here or click the account icon in the top right next to the cart button.
You can reset your password on the account login page here. Select "Forgot Password," enter your email address, and a reset link will arrive in your email.
To make any changes to your subscription, sign into your account here.
Buy with Prime allows millions of US-based Amazon Prime members to shop directly from participating online stores with the trusted experience that you expect from Amazon—including fast, free delivery, a seamless checkout, and easy returns. When you shop directly on our site, you see the Buy with Prime button and Amazon Prime delivery promise on eligible products, which signals that the item is available for free 1–2 day shipping and easy returns. By clicking the Buy with Prime button, you can check out by signing in to your Amazon account, which prepopulates your payment and shipping details on the checkout page. You receive an order confirmation email after placing your order, and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren't an Amazon Prime member, you can sign up and start your free 30-day trial today.
Yes, you must be a Prime member to purchase products using Buy with Prime at participating online stores.
When you decide to purchase a product offering Buy with Prime on a brand’s ecommerce site, you’re prompted to sign in to your Amazon account. After your Prime membership is verified, your order is processed using your preferred payment and shipping information stored in your Amazon account.
No, Buy with Prime orders can only be placed and shipped to addresses within the contiguous US, Alaska, Hawaii, and Puerto Rico.
Select an eligible product and click the Buy with Prime button on the product page. Apply the coupon code at checkout and the discounted amount is deducted from the order total.
No, Amazon.com Gift Cards and promotional discounts or loyalty points offered by Betty Buzz can’t be used as a payment method to place an order using Buy with Prime. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as detailed in the Amazon.com Gift Card Terms and Conditions.
Shopify Payments processes payments for Buy with Prime orders. However, you still use your Amazon Pay account, so that Amazon can verify your Prime member status and you can use the shipping and payment information stored in your Amazon account.
No, Buy with Prime doesn’t support subscriptions.
There are two ways to check your Buy with Prime order status. You can check the order status in your Amazon account on the Your Orders page under the Buy with Prime Orders tab, which is viewable in your account on desktop or in the mobile app. You can also check your order status by clicking on the link in the order confirmation email that we sent, which directs you to the order details page.
After you place an order using Buy with Prime, you can initiate an order cancellation from the order detail page if it hasn't already shipped. The link to the order detail page is included in your order confirmation email.
If the cancellation is successful, you can expect to receive your refund within 3-5 business days after the cancellation is confirmed.
Some items in Buy with Prime orders are eligible for return and refund. To start a return, view your order status from the link in the email that you received after you placed your order or from your Amazon account on the Your Orders page under the Buy with Prime Orders tab. You can initiate the return process and choose from a number of return options, including label-free, box-free returns and convenient dropoff locations, such as Amazon physical stores, Whole Foods Markets, or UPS Stores. If the item is eligible for return, but not for label-free, box-free returns, you can still return the item at USPS or UPS locations in a box with the provided return label. For eligible items, you receive a full refund if they are in resellable condition and returned within the return window. If you have questions about returns eligibility or the returns process, contact customer service using the link on the order detail page. Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.
For eligible items, a refund is processed when the item is dropped off at the location that you selected when initiating your return. Otherwise, the refund is processed when the item is received and reviewed at the Amazon fulfillment center. It can take up to seven business days for the refund to show up on your account.
Most Buy with Prime orders arrive on time, but orders can sometimes show up after the estimated delivery date. Possible reasons for late delivery include:
- Incorrect address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- Other carrier-related delays
If you don’t receive your order in the estimated time frame, we recommend that you:
- Wait 48 hours to allow for unexpected delays.
- Confirm the correct shipping address in your order details.
- Check the status of your order on the order details page by clicking on the link in your order confirmation email or in your Amazon account.
- Check the status of your package with the tracking link included in your shipping confirmation email.
If you confirmed your shipping address and the order status and you still haven’t received your order after 48 hours, please contact customer service using the link on the order detail page.
For questions about your order, go to the order details page using the link in your confirmation email or the Buy with Prime Orders tab in your Amazon account. If you have additional questions or experience an issue with your Buy with Prime order, contact customer service using the link on the order detail page. Learn more
